Global Planning Services LLC

Housing Expertise 

• Established partnerships with hotels on national and local levels.
• Standard contract clauses that:
  • Guarantee the group rate is the lowest available over the event dates.
  • Provide maximum control of room blocks and eliminate exposure to any potential attrition situations. 
• An experienced and dedicated Show Manager is assigned to each client.
• Reservation Team consists of highly experienced personnel that provide the best possible service.
• Make arrangements and process reservations for pre-conference/post conference meetings.
• Hotel Reservation Form developed for inclusion in conference mailings and on conference website.

Registration Services

• Process reservations via website, toll-free phone number, email or fax.
• Personalized website offers a simple way to check current availability, research hotel amenities and make/modify reservations.
• Confirmations sent to all delegates include actual hotel confirmation numbers.  
• Delegates not confirmed in preferred hotel are automatically placed on wait lists for up to three hotels.
• Conduct test calls and on-line searches to ensure that conference rates are the lowest available

Room Block/Attrition Management

• Manage and reallocate inventory to ensure full block utilization and attrition control
• System manages an unlimited number of room types and price structures per hotel.
• Monitoring of room blocks detect any uneven booking patterns and ensures accurate availability.
• Manage multiple sub-groups and defined delegate affiliations.
• Cancel/replace allows re-sell of cancellations at the group rate to minimize wash.
• Extended Final Cut-off Dates:
  • Allow for maximum control of hotel inventory through the entire event.
  • The ability to process last minute reservations, changes and cancellations.
• Pre/post hotel audits ensure that every occupied hotel room associated with the event is counted

Reports

Standard and customized reports keep the client informed of the status of the group 24 hours a day.

• Pre/Post Event Pick-Up Reports: Total Block, Guest Type, Room Type
• Sub-Block Reports
• Arrival/Departure Reports
• Staff/VIP Reports which include Comp Room Utilization, Amenity Allocations, Upgrades
• Master Account Reports
• Suite Usage Reports
• No-Show and Cancellation Reports
• Rebate Collection and Reporting
• Activity Reports: New, Changes, Cancellation
• Geographic analysis of reservations
• Reservation method tracking